Allan Dermot

Allan Dermot added blog Other
2026-10-26 08:09:07 -

The Future of Communication: How AI Voice Harmonizer Software Combines Noise Cancellation and Accent Reduction
Imagine joining a high-stakes virtual meeting with a client from another continent. Outside your home office, a jackhammer tears up the street, your dog is barking, and you are feeling self-conscious about your thick regional accent. A few years ago, this scenario would spell disaster for clear communication. Today, cutting-edge audio technology makes these distractions completely disappear....

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Allan Dermot added blog Other
2026-10-26 05:47:47 -

From Manual Reviews to AI: Modernizing Call Center Customer Service QA
For decades, the call center quality assurance (QA) process has relied on a familiar, albeit painfully slow, routine. A supervisor pulls a tiny fraction of recorded calls—often just 1% to 2% per agent per month—listens to them on double speed, and fills out a static scorecard. While well-intentioned, this traditional approach leaves massive blind spots. It creates a system where...

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Allan Dermot updated the cover photo
2026-10-26 05:34:56 -

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Allan Dermot updated the profile picture
2026-10-26 05:32:04 -

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